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Inspectors demand care home in Falkirk make “urgent” improvements

The care home say their packages are designed around “individual needs and aspirations”

A care home in Falkirk has been told to make “urgent” improvements, after a recent inspection raised “serious concerns”.

Southfields Home in Slamannan provides support to young adults with learning disabilities.

They’ve now been issued with a formal Improvement Notice by the Care Inspectorate.

Management and staff have been urged to only restrain residents “as a last resort”.

A spokesperson for the Care Inspectorate said, “The Improvement Notice we have issued clearly lays out the improvements we must see so that the care experienced by residents improves quickly.

“We will visit this care home again soon to check on progress and if we are not satisfied that the matters raised are being addressed urgently we will not hesitate to take further action.

“Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights.

“Anyone with a concern can contact our helpline on 0345 600 9527.”

The facility, which is run by Coventry-based Swanton Care, will need to make the required changes by mid-July – or risk losing their registration.

In a statement, the care home responded, “We acknowledge the findings of the Care Inspectorate’s recent report in regard to Southfields Care Home.

“We have already put in a place an action plan to address the concerns raised following this inspection and we look forwards to working with the Inspectorate in the weeks and months ahead to demonstrate the improvements that have been made and will continue to be made.

“Southfields is a well-established care home and we, alongside the staff and family members, are all very disappointed with this turn of events.

“As a group we are completely committed to the delivery of quality in all our care services and the safety and wellbeing of residents remains our utmost priority at all times.”

A Falkirk Council spokesperson commented, “We are aware of the serious concerns raised by the Care Inspectorate about this independent care home.

“We are working with Care Inspectorate colleagues and the provider organisation to ensure that the concerns are addressed urgently.

“There are a small number of individuals from the Falkirk area being supported by this facility and we have been in constant contact with their families to ensure that they are receiving the right care for their circumstances.”

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