Major incident declared in parts of Wales after flooding triggers hundreds of calls

Fire crews have been tackling a major incident after flooding hit parts of southwest Wales overnight, with people trapped in their homes and vehicles.

Joint Fire Control (JFC), which includes South Wales Fire and Rescue Service, received more than 450 calls within a 12-hour period, mainly in Carmarthenshire, according to Mid and West Wales Fire and Rescue Service (MAWWFRS).

Forty-eight people were rescued from a care home, more than 40 people were helped to safety from flooded homes, three people were rescued from a vehicle trapped in fast-flowing water, and more than 30 dogs were saved from flood-affected kennels at a shelter.

A major incident was declared after flooding at a retirement complex in Whitland in the early hours of Wednesday. At 1.35am, crews were deployed to rescue 48 people using "rescue sleds and water rescue equipment," MAWWFRS said in a statement.

Earlier on Tuesday, in the remote village of Ffarmers, fire teams rescued three people and their two dogs who were stuck in a vehicle situated in fast-flowing water.

Fire chiefs said crews used extension ladders to reach the vehicle.

Two further incidents on Tuesday evening involved people being rescued from flooded properties in Ferryside.

Around 42 more people were rescued in nearby St Clears, where about 20 domestic and commercial properties were flooded.

Later the same evening, crews were involved in an operation at Glanrhyd Dog Sanctuary, Kidwelly. Boats were used to evacuated dogs from a shelter which was ruined in the floods.

Owner Alison Clark told Sky News she was "broken beyond belief".

"It's devastating. Everything ruined or lost in the current. All white goods... freezers etc along with dog food, bedding and leads etc.

"We spent 80k on this move to make the sanctuary one of the best and now it is ruined.

"I'm broken beyond belief. My only saving grace is that I kept every dog alive."

Among the rivers placed on flood warning - where flooding is expected - were the River Towy around Camarthen and between Llandeilo and Abergwili, the River Ritec at Tenby, the River Cynin at St Clears, the River Taf at Whitland and the River Teifi at Llechryd and Cenarth.

Carmarthenshire County Council said a rest centre has been set up in Carmarthen Leisure Centre for those suffering the "severe impact" of flooding in the Whitland and St Clears areas.

Seven schools were closed on Wednesday in the county and the council also confirmed multiple road closures were in place due to flooding or road conditions.

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Craig Flannery, Assistant Chief Fire Officer at MAWWFRS, said the rescues were "prolonged and challenging".

"I have personally witnessed the dedication and professionalism of our staff dealing with multiple calls over a prolonged period, as well as the courageous efforts of our operational crews responding to these incidents across our Service area," he said.

"Our crews have been truly exceptional in assisting and protecting our communities.

"We are also extremely grateful to all partner agencies who have assisted in responding to incidents during a prolonged and challenging period."

(c) Sky News 2025: Major incident declared in parts of Wales after flooding triggers hundreds of calls